Privacy Policy – winmyr88

1 Who We Are

winmyr88 is an online sports betting and casino platform operating at winmyr88.co and serving Members primarily in Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and across East Malaysia. References to "winmyr88", "we", "us" or "our" in this Privacy Policy refer to the winmyr88 platform and its operating entity.

winmyr88 is the data controller in respect of personal data collected from Members and visitors through the Platform. We are responsible for determining the purposes and means by which your personal data is processed.

If you have questions about this Privacy Policy or about how winmyr88 handles your data, please contact us using the details in Section 15 of this Policy.

2 Personal Data We Collect

winmyr88 collects different categories of personal data depending on how you interact with the Platform. The main categories are described below:

winmyr88 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health data unless specifically required by a regulatory obligation and with your explicit consent.

3 How We Collect Your Data

winmyr88 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technical collection: Data collected automatically when you access the Platform, including IP addresses, session data, device identifiers, and usage patterns via cookies and server-side logging;
• Third-party payment processors: winmyr88 receives transaction confirmation data from payment processors including Malaysian e-wallet providers (Touch 'n Go, Boost, GrabPay) and bank FPX gateways when you initiate deposits or withdrawals;
• Identity verification providers: Where you undergo KYC verification, identity document data may be processed through a third-party verification service operating under contract with winmyr88 and subject to data protection obligations;
• Fraud prevention services: Technical and behavioural data may be shared with fraud detection partners to identify and prevent suspicious activity on the Platform.

4 Legal Basis for Processing

winmyr88 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and winmyr88 — including operating your account, processing bets, and handling payments;
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and regulatory reporting obligations under the gaming authority framework under which winmyr88 operates;
• Legitimate interests: Processing in pursuit of winmyr88's legitimate business interests where these are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and analytics to improve the Platform;
• Consent: Where we rely on your consent — specifically for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.

5 How winmyr88 Uses Your Data

winmyr88 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your winmyr88 account, including authentication and session management;
• Service delivery: Processing bets across sportsbook markets (EPL, Malaysia Super League, AFF Cup, live football, UFC, and all other covered events), operating live casino games, and providing access to online slots;
• Payment processing: Facilitating deposits via Touch 'n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB Clicks, Public Bank, Hong Leong Bank, 7-Eleven Cliqq, and USDT TRC20, and processing withdrawal requests to verified accounts;
• KYC and AML compliance: Verifying your identity, age (21+), and the source of funds in accordance with applicable regulatory requirements;
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling indicators and fulfilling self-exclusion and limit-setting requests;
• Fraud and security: Detecting and preventing unauthorised account access, bonus abuse, money laundering, and other prohibited conduct;
• Customer support: Responding to your enquiries, resolving disputes, and processing formal complaints;
• Marketing communications: Sending promotional offers, bonus announcements, and event-specific communications where you have consented to receive such messages;
• Platform improvement: Analysing usage data to improve the design, performance, and content of the winmyr88 Platform.

6 Data Sharing and Disclosure

winmyr88 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. We may share your data with the following categories of recipients under the circumstances described:

• Payment processors: Data necessary to process transactions is shared with Malaysian e-wallet providers, bank gateways, and cryptocurrency processors. These parties receive only the data required to process the specific transaction;
• Identity verification services: KYC document data is shared with our contracted identity verification provider solely for the purpose of verifying your identity in compliance with regulatory requirements;
• Fraud prevention and security partners: Technical and behavioural data may be shared with fraud detection services to protect the Platform and its Members;
• Regulatory and legal authorities: winmyr88 will disclose personal data to competent governmental or regulatory authorities where required by law, court order, or legal process applicable to winmyr88's operations;
• Professional advisors: Legal, accounting, and auditing professionals engaged by winmyr88 may access Member data under strict confidentiality obligations;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of winmyr88's business, Member data may be transferred to the acquiring entity, who will be bound by this Privacy Policy.

7 International Data Transfers

winmyr88 may transfer your personal data to servers or service providers located outside Malaysia in the course of operating the Platform. Where such transfers occur, winmyr88 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that impose data protection obligations on the receiving party equivalent to those applicable under the winmyr88 operating jurisdiction.

By using the winmyr88 Platform, you acknowledge that your personal data may be processed in jurisdictions outside your country of residence. winmyr88 takes reasonable steps to ensure that all international transfers are conducted securely and in accordance with applicable data protection law.

8 Data Retention

winmyr88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Active account data: Retained for the duration of your membership and for a period of at least five (5) years following account closure, in compliance with AML and gaming regulatory record-keeping requirements;
• Transaction and betting records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial and gaming regulations;
• KYC documents: Retained for a minimum of five (5) years following account closure or as otherwise required by applicable law;
• Support communications: Retained for a period sufficient to resolve any ongoing dispute and for a reasonable period thereafter;
• Marketing consent records: Retained for the duration of active consent and for a reasonable period thereafter to demonstrate compliance.

Where data is no longer required for any legitimate purpose, winmyr88 will securely delete or anonymise it.

9 Cookies and Tracking Technologies

winmyr88 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. You cannot opt out of these cookies without ceasing to use the Platform;
• Functional cookies: Used to remember your preferences, such as language settings, and to personalise your experience;
• Analytics cookies: Used to collect aggregated, anonymised data about how Members use the Platform, helping winmyr88 identify areas for improvement. winmyr88 does not use this data to profile individual Members for advertising purposes;
• Security cookies: Used to detect and prevent fraudulent activity and to identify unusual login patterns.

Most browsers allow you to control cookie settings. However, disabling strictly necessary cookies will impair the functionality of the Platform. For information on managing cookies in your browser, refer to your browser's help documentation.

10 Your Data Rights

Subject to applicable law and regulatory constraints, winmyr88 Members have the following rights in respect of their personal data:

• Right of Access: You have the right to request a copy of the personal data winmyr88 holds about you;
• Right of Rectification: You have the right to request correction of inaccurate or incomplete personal data;
• Right of Erasure: You have the right to request deletion of your personal data where winmyr88 has no legitimate legal basis for continued retention. This right is subject to our legal and regulatory retention obligations;
• Right to Restrict Processing: You have the right to request that winmyr88 limit the processing of your data in certain circumstances;
• Right to Data Portability: Where data is processed on the basis of your consent or contractual necessity, you may request that your data be provided in a machine-readable format;
• Right to Object: You have the right to object to processing of your data on the basis of legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting prior lawful processing.

To exercise any of these rights, contact winmyr88 customer support via live chat or at [email protected]. winmyr88 will respond to data rights requests within 30 days. Complex requests may require additional time, in which case you will be notified.

11 Data Security

winmyr88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and winmyr88 servers;
• Encryption of sensitive data at rest, including financial and identity data;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability testing of Platform infrastructure;
• Two-factor authentication options for Member accounts;
• Automated monitoring for suspicious login patterns and potential account compromise.

While winmyr88 takes data security seriously and maintains robust safeguards, no internet-connected system can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, winmyr88 will notify you and relevant authorities in accordance with applicable legal requirements.

12 Children and Minors

The winmyr88 Platform is strictly intended for adults aged 21 years and above. winmyr88 does not knowingly collect, process, or retain personal data from individuals under the age of 21. Where winmyr88 becomes aware that an account has been registered by or on behalf of an individual under 21 years of age, the account will be immediately closed, any deposits refunded after due diligence, and all associated data deleted to the extent permitted by legal retention obligations.

If you have reason to believe that a minor has registered an account on winmyr88, please contact our support team immediately at [email protected].

13 Third-Party Links

The winmyr88 Platform does not contain links to external third-party websites. This Privacy Policy applies solely to the winmyr88 Platform at winmyr88.co. winmyr88 is not responsible for the privacy practices of any external sites that Members may access independently of the Platform.

14 Changes to This Privacy Policy

winmyr88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Where changes are material, winmyr88 will provide notice via a notification displayed upon login to the Platform or via email to your registered address prior to the changes taking effect.

The date at the top of this page reflects the most recent version of this Policy. Your continued use of the winmyr88 Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any changes, you should close your account before the effective date of the amendment.

15 Contact and Data Enquiries

For any questions, requests, or complaints relating to this Privacy Policy or to the handling of your personal data by winmyr88, please contact us through the following channels:

• Live Chat: Available 24/7 inside your winmyr88 member dashboard;
• Email: [email protected] — please include "Privacy Enquiry" in the subject line;
• WhatsApp: Contact details provided to registered Members after login.

winmyr88 will acknowledge all privacy-related enquiries within 48 hours and will endeavour to resolve substantive requests within 30 days. Where a request requires additional time due to complexity or the need for identity verification, you will be notified promptly.